The GGS Policies and Procedures are available on the School’s website and on HIVE. You should read and familiarise yourself with the Policies and Procedures prior to your arrival, in particular the Student Behaviour Rules, and other Student Pastoral Policies. Your House staff will also discuss relevant policies and procedures with you on your arrival, to ensure you understand the School’s expectations and commitments to you.
Some of the School’s policies and procedures are only applicable to overseas students. These are detailed below and you should also be aware of these additional policies as they relate to you. Copies of these policies and procedures are available via the Overseas Student Programme Hub.
- Overseas Student Support Policy
- Overseas Students Complaints and Appeals Policy
- Overseas Students Complaints and Appeals Flowchart
- Overseas Students Course Progress and Attendance Policy
- Deferral, Suspension or Cancelling Enrolment Policy
- Overseas Students Course Transfer Policy
- Overseas Students Accommodation Policy
Complaints and Appeals
If you have a complaint or seek to appeal an internal decision made by the School, the Overseas Students Complaints and Appeals Policy and Flowchart provide information on how you may progress your complaint.
This includes informal and formal complaints, as well as internal and external processes.
Complaints which fall outside of the scope of the Overseas Students Complaints and Appeals Policy may be instead dealt with by the School’s Student Complaints Policy.
Course Progress and Attendance
As part of your student visa, you are required to ensure you maintain satisfactory course progression and at minimum 80% attendance each Semester throughout your time at the School. You must also ensure that your behaviour is appropriate and in line with the Student Behaviour Rules and other pastoral policies at all times.
If you do not meet these minimum requirements, the School will take intervention steps to support you in meeting your course progression and/or attendance requirements. If these supports do not result in your course progression and/or attendance improvement, the School may be required to take action to report the breach of your visa to the Australian government.
Further information, including on what constitutes satisfactory course progression is available in the School’s Overseas Students Course Progress and Attendance Policy.